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Terms & Conditions

Carmel Catanuto Psychotherapy Website

This website is owned and operated by Carmel Catanuto of carmelcatanuto-psychotherapy.com.au. ABN: 62073965011.

Terms of Condition

Last updated: June 05, 2020

Please read these Terms and Conditions (Terms) carefully before if you intend to attend or use Individual sessions or either our workshops, retreats or publications. Carmel Catanuto reserves the right to amend the terms and conditions without notice at any time.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. This Terms and Conditions agreement for Carmel Catanuto Psychotherapy is powered by TermsFeed.

Links To Other Web Sites

Our Service may contain links to third-party web sites or services that are not owned or controlled by Carmel Catanuto Psychotherapy.

Carmel Catanuto Psychotherapy has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Carmel Catanuto Psychotherapy shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Copyright of Content

All information such as text (content), graphics, is owned by Carmel Catanuto. No authority is given to modify, reproduce, copy, replublish, upload, distribute, post in any way unless authorised by the owner Carmel Catanuto. Content on this website is not intended to be or is a substitute for legal or professional advice.

Termination

We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Governing Law

These Terms shall be governed and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Contact Us

If you have any questions about these Terms, please contact us.

Our full details are: Carmel Catanuto Psychotherapy

Email for Privacy Questions: carmel.catanuto@gmail.com

Individual Session, Retreats & Workshops Cancellation Policy

Last updated: June 5, 2020

What should I do if I can’t attend an Individual Session, Retreat or Workshop?

Individual Session

. Sometimes things come up, if you need to cancel or re-schedule your appointment, 24-hours notice is required. We have a firm 24-hour cancellation policy, if you cancel your session in less than 24-hours you will need to pay the full fee of the session.

Retreat or Workshop

. In the event, you have to cancel you can apply for a refund. It is essential that you provide adequate notice to the organizers. The time required for a refund from a cancellation varies depending on what the event is. If it is for a retreat, this 14-days prior; or if it is an in-person or online presentation, workshop, or meetup  then it is 8-days.

What amount of funds can be refunded?

Retreat or Workshop only

. We have strict guidelines for cancellation if you require a refund. The amount of time expended in setting up for our events forms a significant part of the work, therefore you must adhere to providing adequate notice. There is much behind the scenes work done preparing to run both our workshops and retreats. This includes pre-purchasing of materials, booking venues, and food catering. Therefore we don’t generally offer full refunds because a portion of the funds will have been already spent.

Please note, there is no guarantee for a refund, but each request is examined on its merit. The more notification time you provide will help to support your application. With the workshops we do allow for a transfer of your booking to another workshop time when possible, but this is always at the discretion of the organizer.

Cancellation by the organiser

Should the organizer cancel the event, an arrangement for a full refund is automatically made. In circumstances where only a postponement of the workshop or retreat is to happen, the student may elect to have their fee transferred to the new date, or they may request a refund.

Online courses

As access to course materials is provided on payment of your course, regrettably no refunds will be made for online courses. You will have access to the full course after payment of the registration, or in staggered intervals during the running of the course. All online content will remain available for the life of the course.

Generally, where a course is no longer offered this is deemed the finish of the life of the course. Course material will remain available online and in some cases in print for a stated period of time. This may vary from course to course, but usually students will continue to have access into the future.

What should you do if you can’t attend an event?

For retreat events

Should you be unable to attend a retreat, you can elect a substitute of another person to take your place.

To obtain a full refund an application must be made in writing (email) more than 14 days before the scheduled event, minus any processing charges. Regrettably, no refunds are available after that time. If however the retreat is cancelled or postponed by the organisers, a full refund or transfer to another event of equal value will be made.

Face-to-face Workshops and courses

Should you be unable to attend a workshop, you can elect a substitute of another person to take your place. A full refund, minus any processing charges, will be made for cancellation by a student if made in writing (email) more than 8 days before the event. Regrettably, no refunds will be made after that time.

In circumstances where this event has to be cancelled or postponed by the organizer, a full refund will be made to the student. If the student prefers they may elect to have their payment transferred to the next equivalent workshop.

Contact us:

carmel.catanuto@gmail.com

Privacy Policy

Last updated: May 05, 2018

We can keep a secret

It may seem like a formality, but we take your privacy very seriously and any data such as your email address will not be shared. This is explained in the Privacy Policy.

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